Avamo Chatbot

The healthcare industry has been experiencing a digital evolution. From prescriptions & long queues to healthcare applications and now healthcare bots – the healthcare Industry has come a long way in simplifying doctor-patient interactions. Powered by chatbots , conversational commerce allows patients to interact with medical experts through digital and messaging platforms, thereby receiving advice and treatment options in real-time. However, when it comes to health, we do not want to leave anything to chance, therefore, a majority of people aren’t comfortable with and rely on a chatbot for healthcare. When it's about health, we all want assurance. Nevertheless, there are so many health questions that do not require the attention of a physician, and searching the internet leaves you worried. That’s where chatbots play a vital role. Besides this, healthcare chatbots are also used for scheduling doctor’s appointments, monitoring the health status and notifying medical ...

Chatbots are changing the way an organisation reaches out to its customers to provide support. From placing an order of a client’s favourite snacks (Starbucks) to informing what’s playing on the nearest theatre (Fandango), businesses and brands across different industries are racing to making the most of chatbots. The healthcare industry is not far behind. It is effectively leveraging possibilities offered by AI to create a simpler, cost-effective, and customer-focused health ecosystem. In fact, chatbots for healthcare is the latest buzzword, and currently chatbots as health assistants are gaining popularity.   Conversational bots in healthcare is not an entirely novel concept. In the 1960’s, Joseph Weizenbaum created ELIZA, a computer program that mimicked a Rogerian psychotherapist. But we have come a long way since then. Modern-day healthcare chatbots are not simple conversational interfaces but are powered by AI to offer a seamless healthcare experience. Here ar...