TREND ALERT: CHATBOTS ARE MAKING CONVERSATIONS MORE HUMAN

Unless you’ve been living under a rock, you’d probably know that chatbots are one of the most talked-about global tech trends of 2017. The way chatbots are using AI to interact with people is something truly spectacular, human you would say. I, for one, am fascinated by it. And, it’s more than just a fad as it’s not showing any signs of slowing down. In fact, people are leveraging the opportunities that chatbots present in different industries and are coming up with interesting uses of AI chatbots to make life easier for all of us. Let’s have a look at some of the emerging chatbot trends.

Bots To Boost Conversational Commerce
Chatbots are all set to help retailers sell more online. This means that the customer’s online shopping experince can become more human. This makes the online shopping experience more interactive. For instance, if I am looking for a jacket on a website, instead of browsing through the entire collection, I can simply chat with the bot and choose what I need.

Chatbots To Run A More Efficient Recruitment Process
Chatbots are increasingly becoming a part of the recruitment process. Instead of the recruiter conducting different rounds of interviews to find the right candidate, you can now have chatbots taking the first round. It can review the information submitted by the candidates and select only those who fit the bill.

Demand For Industry Specific Chatbots Will Grow
More & more companies are opening up to the possibilities of leveraging the power of chatbots to grow their business. As different companies have different requirements, chatbots are going to be customized to meet their specific needs. It will be interesting to see how various chatbot features can help businesses to stay on top of the game.

Chatbot’s Customer Support Role Will Continue to Evolve
The trend to offer outstanding customer experience & technical support through bots will continue to evolve. I am really excited to see how these new-age chatbots will enhance the consumer experience.

Chatbots are providing solutions to some of the most critical issues and helping the business grow. If you too want to utilize chatbots to take your business to the next level, contact www.avaamo.com for chatbots specifically built for your company.









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