Avamo Chatbot

Looks like chatbots are here to stay after all. After a terrific run in 2016 , they have become a household name in several industries. The presence of chatbots reeks through enterprise models, sales practices & business processes of companies big & small. But this diversification was not a standalone achievement, and neither were chatbots an overnight success. Truth be told, it was a combination of a shift in technological trends & changing user preferences. The Dominance of Messaging Apps There’s no doubt there. Messaging apps are currently hot tech property. According to a Pew Research report, 36% of smartphone owners use their mobile messengers regularly. WhatsApp has a billion active users every month, and it’s surpassing social networks by a mile. With chatbots disseminating through these apps/platforms and using them as a medium, the reach is phenomenal. The Involvement of Major Players Once the traction for chatbots gained momentum in 2015, major pla...

As a business owner, you are always on the lookout for newer and better ways to reach out to your customers and grow your business. And if you have been following the latest technologies that are helping businesses, you must have heard of the chatbot trend . According to a survey by Oracle, 80% of sales executives expect to use chatbots to connect to customers by 2020. So, don’t get left out. Embrace the trend to boost your sales. But before you take the plunge, here are some rules for building and using chatbots to achieve desired results. Choose The Right Platform If you can select the right chatbot buildingplatform for your business, half the battle is won. There are many free and paid platforms available. Choose the one that’s best suited for the chatbot you’re planning to create. You can also visit www.avaamo.com and take help from their experts. Be Industry-Specific When it comes to bot development , there is no one-size-fits-all model. Different industries need d...

Have you ever had a conversation with a person who is not a human? Sounds spooky, right? But by now at least some of us would have experienced the brilliance of Chatbots . Wondering what it is? Chatbots are just another technology that’s sweeping the B2B marketing landscape. A software that talks to you in a human manner! Yes. Bots converse with a person via a chatting platform. Surprisingly chat interfaces have seen more engagement when compared to social media these days. As the chatbot space heats up, customer services, online sales, and human resources have conveniently automated their processes to a large extent. All of us are very conversational as consumers. That’s where the chatbots hit the bull's eye. They give information, sell a service and retain customers by just conversing. Ranging from functional to fun, their services are endless. Weather bots, grocery bots, news bots, life advice bots, personal finance bots and scheduling bots are few of them. ...

Chatbots have become a norm in effective online communication. According to Gartner, BOT AI technology will power 85% of all customer service interactions by the year 2020. As the Bot market has passed the stage of hype and started to mature, tools and platforms have emerged to assist in creating advanced Bots. Are you planning to build an application? Building and managing a good Chatbot is not an easy business. The process of building Bots has been simplified with the emergence of effective tools and platforms. Advanced Bot developments need full-featured tools unlike simple Bots, which can be built with template-based tools. Here are some easy and quick ways to build advanced bots. Let’s take a look. 1.    Requirements : In this step, there’s nothing much a platform could do as it is unique to each Bot. 2.    Specification : This is custom to each Bot and just like the first step, there’s nothing a platform could possibly do here....

Unless you’ve been living under a rock, you’d probably know that chatbots are one of the most talked-about global tech trends of 2017. The way chatbots are using AI to interact with people is something truly spectacular, human you would say. I, for one, am fascinated by it. And, it’s more than just a fad as it’s not showing any signs of slowing down. In fact, people are leveraging the opportunities that chatbots present in different industries and are coming up with interesting uses of AI chatbots to make life easier for all of us. Let’s have a look at some of the emerging chatbot trends . Bots To Boost Conversational Commerce Chatbots are all set to help retailers sell more online. This means that the customer’s online shopping experince can become more human. This makes the online shopping experience more interactive. For instance, if I am looking for a jacket on a website, instead of browsing through the entire collection, I can simply chat with the bot and choose what I ne...

Sephora is among the world’s largest chains of cosmetic stores. They offer special in-store makeovers to customers as part of the ‘Sephora Experience’. Last year, they reported an 11% in booking rates, thanks to their new Reservation Assistant. Not a human, but a chatbot. SnapTravel, a hotel search engine/booking site saw $1 million in bookings in less than a year. Fashion empire Tommy Hilfiger enabled customers to directly buy off the runway at NYC Fashion Week.  HarperCollins is using in-house chatbots ‘Epic Reads’ & ‘Book Genie’ to make book recommendations to customers. Starbucks’ AI bot (My Starbucks Barista) can now translate complex orders into contextual data for actual baristas. And, there’s more where that came from. There are 65 million businesses on Facebook, and close to 80% are using the messaging platform to reach customers. There are more than a 100, 000 active chatbots at the moment, thanks to FB messenger 2.0. The message is clear. If you’re t...