Avamo Chatbot

Chatbots are changing the way an organisation reaches out to its customers to provide support. From placing an order of a client’s favourite snacks (Starbucks) to informing what’s playing on the nearest theatre (Fandango), businesses and brands across different industries are racing to making the most of chatbots. The healthcare industry is not far behind. It is effectively leveraging possibilities offered by AI to create a simpler, cost-effective, and customer-focused health ecosystem. In fact, chatbots for healthcare is the latest buzzword, and currently chatbots as health assistants are gaining popularity.   Conversational bots in healthcare is not an entirely novel concept. In the 1960’s, Joseph Weizenbaum created ELIZA, a computer program that mimicked a Rogerian psychotherapist. But we have come a long way since then. Modern-day healthcare chatbots are not simple conversational interfaces but are powered by AI to offer a seamless healthcare experience. Here ar...

Call them chatbots or conversational AI bots , they are everywhere now. Chatbots are an interactive tool powered by Artificial Intelligence that leads to improved customer experiences. From qualification and engagement of prospects on your website, customer service, to customer interaction, to marketing campaigns – chatbots for business can do all this and more. Chatbots can answer even the simplest of the query in the most human like manner. Chatbots for business provide a personalised experience to all the customers. But what exactly is AI? We all have heard about Artificial Intelligence or AI, but not all of us really know what it exactly is and what it does. In simple words, artificial intelligence is a field of computer science that deals with replicating intelligent/human-like behaviour in computers. A truly artificial-intelligent machine can learn from its own. Basic AI capabilities such as voice recognition, face recognition, computer vision, self-driving car system...