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Are Chatbots Really Making A Difference In The Healthcare Landscape

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The healthcare industry has been experiencing a digital evolution. From prescriptions & long queues to healthcare applications and now healthcare bots – the healthcare Industry has come a long way in simplifying doctor-patient interactions. Powered by chatbots , conversational commerce allows patients to interact with medical experts through digital and messaging platforms, thereby receiving advice and treatment options in real-time. However, when it comes to health, we do not want to leave anything to chance, therefore, a majority of people aren’t comfortable with and rely on a chatbot for healthcare. When it's about health, we all want assurance. Nevertheless, there are so many health questions that do not require the attention of a physician, and searching the internet leaves you worried. That’s where chatbots play a vital role. Besides this, healthcare chatbots are also used for scheduling doctor’s appointments, monitoring the health status and notifying medical ...

Tech Employee of the year – How AI-Chatbots are revolutionizing customer service

The AI revolution is living up to its hype. Especially with AI Chatbots . They have carved a niche for themselves in every industry. From automation to reducing business expenditure, their laurels are innumerable. But chatbots are most relevant when it comes to your customer. In fact, the most important value addition they bring to your business is customer satisfaction. Forrester projects, that AI chatbots can cost nearly 10 million jobs by 2027. But the current reality persists, where chatbots can only solve 10-35% of customer problems without a human touch. So, at the moment, it can simplify customer interaction & even enrich it at a basic level. But you know what they say. First impressions are everything. In fact, makers of chatbots are now delving deeper into the Artificialintelligence conversation . Machine Learning & Natural Language Processing are taking precedence at this juncture. The smarter the chatbot, the smoother the interaction. If you’re new ...

Unlock the future Efficient Ways to Build an Advanced Bot

Chatbots have become a norm in effective online communication. According to Gartner, BOT AI technology will power 85% of all customer service interactions by the year 2020. As the Bot market has passed the stage of hype and started to mature, tools and platforms have emerged to assist in creating advanced Bots. Are you planning to build an application? Building and managing a good Chatbot is not an easy business. The process of building Bots has been simplified with the emergence of effective tools and platforms. Advanced Bot developments need full-featured tools unlike simple Bots, which can be built with template-based tools. Here are some easy and quick ways to build advanced bots. Let’s take a look. 1.    Requirements : In this step, there’s nothing much a platform could do as it is unique to each Bot. 2.    Specification : This is custom to each Bot and just like the first step, there’s nothing a platform could possibly do here....