Avamo Chatbot

Call them chatbots or conversational AI bots , they are everywhere now. Chatbots are an interactive tool powered by Artificial Intelligence that leads to improved customer experiences. From qualification and engagement of prospects on your website, customer service, to customer interaction, to marketing campaigns – chatbots for business can do all this and more. Chatbots can answer even the simplest of the query in the most human like manner. Chatbots for business provide a personalised experience to all the customers. But what exactly is AI? We all have heard about Artificial Intelligence or AI, but not all of us really know what it exactly is and what it does. In simple words, artificial intelligence is a field of computer science that deals with replicating intelligent/human-like behaviour in computers. A truly artificial-intelligent machine can learn from its own. Basic AI capabilities such as voice recognition, face recognition, computer vision, self-driving car system...

The AI revolution is living up to its hype. Especially with AI Chatbots . They have carved a niche for themselves in every industry. From automation to reducing business expenditure, their laurels are innumerable. But chatbots are most relevant when it comes to your customer. In fact, the most important value addition they bring to your business is customer satisfaction. Forrester projects, that AI chatbots can cost nearly 10 million jobs by 2027. But the current reality persists, where chatbots can only solve 10-35% of customer problems without a human touch. So, at the moment, it can simplify customer interaction & even enrich it at a basic level. But you know what they say. First impressions are everything. In fact, makers of chatbots are now delving deeper into the Artificialintelligence conversation . Machine Learning & Natural Language Processing are taking precedence at this juncture. The smarter the chatbot, the smoother the interaction. If you’re new ...